Terms and Conditions

 

Terms & Conditions

Welcome to Bench Store! These Terms & Conditions outline the rules and regulations for using our website and purchasing products from us. By accessing this site or making a purchase, you agree to these terms. If you disagree with any part, please refrain from using our site.

1. General Information

  • Bench Store is a UK-based retailer specializing in garden furniture, benches, and accessories.
  • These Terms & Conditions apply to all users of the website, including browsers, customers, and merchants.

2. Use of Website

  • You agree to use this website for lawful purposes only.
  • You may not attempt to gain unauthorized access to the website, disrupt its functionality, or use it to transmit malicious content.

3. Product Information

  • Accuracy: We aim to provide accurate descriptions, images, and specifications for all products. However, minor variations may occur due to manufacturing or display settings.
  • Availability: All products are subject to availability. If an item is out of stock after you place an order, we will notify you promptly and offer a refund or alternative solution.

4. Pricing and Payment

  • Pricing:

    • All prices are listed in GBP (£) and include VAT unless otherwise stated.
    • Prices are subject to change without notice but will not affect confirmed orders.
    • Additional charges, such as shipping fees, will be displayed at checkout.

  • Payment Methods:

    • We accept the following payment methods:
      • Credit and Debit Cards (Visa, Mastercard, American Express)
      • PayPal
      • Other payment methods as displayed at checkout.
    • Payments are securely processed through trusted third-party providers.

  • Payment Processing:

    • Full payment is required at the time of order placement.
    • If payment authorization fails, the order will not be processed.

  • Order Acceptance:

    • Your order is confirmed once you receive an order confirmation email.
    • Bench Store reserves the right to cancel orders due to pricing errors, product availability, or other unforeseen issues. If an order is canceled, you will be notified, and a full refund will be issued.

5. Shipping and Delivery

By placing an order, you agree to our Shipping Policy.

  • Delivery Charges:
    • Orders under £100: £4.99 shipping fee.
    • Orders over £100: Free standard shipping.
    • Expedited shipping or certain postcode areas may incur additional fees, which we will inform you of before dispatch.
  • Delivery Times: Estimated delivery times are provided but may vary due to external factors beyond our control (e.g., carrier delays or weather).

6. Returns and Refunds

For information on returns, refunds, and exchanges, please refer to our Returns and Refund Policy.

  • Items must be returned in their original condition within 30 days of receipt.
  • Shipping fees (e.g., £4.99 for orders under £100 or expedited charges) are non-refundable unless the return is due to a fault on our part.

7. Warranties and Liability

  • Warranties: Products are covered by manufacturer warranties, if applicable.
  • Liability:
    • Bench Store is not responsible for damages caused by misuse or improper assembly of products.
    • We are not liable for indirect, incidental, or consequential damages, including loss of profit or data.
    • Our total liability is limited to the value of the goods purchased.

8. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Bench Store or its licensors. You may not reproduce, distribute, or exploit any content without prior written consent.

9. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your data.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England and Wales.

11. Changes to Terms & Conditions

Bench Store reserves the right to update these Terms & Conditions at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of those changes.

12. Contact Information

If you have questions or concerns about these Terms & Conditions, please contact us:

By using this website and placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions. Thank you for choosing Bench Store!